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Amendment and Cancellation Policy

Car Rental:

Amendments: No charge, unless applied by the supplier. If an amendment occurs, DriveAway Holidays reserves the right to re-price. All amendments must be made directly with DriveAway Holidays. Conditions apply. In some cases, travel agent charges will also apply.
Cancellations: No charge if the booking is cancelled prior to collection. In some cases supplier levied fees and/or travel agent charges may apply. If a booking is cancelled after collection or is a ‘no-show’, a cancellation fee of NZD110 plus supplier levied fees (if applicable) will be charged.

Motorhome Rental:

Amendments & Cancellations: Cancellation fees apply. In some cases, travel agent charges will also apply. If an amendment occurs, DriveAway Holidays reserves the right to re-price. All amendments must be made directly with DriveAway Holidays. Click here for the Motorhome Amendment & Cancellation policy for individual motorhome suppliers.

Motorcycle Rental - EagleRider®:

Amendments: If an amendment takes place less than 30 days prior to pick-up, the cancellation fees below will apply. Changes include but are not limited to, change in motorcycle model, pick-up/return cities, dates, and one-ways.

If cancelled 31+ days prior to pick-up: No Charge
If cancelled 30-21 days prior to pick-up: 30% of booking total
If cancelled 20-11 days prior to pick-up: 60% of booking total
If cancelled 10 days or less, on day of pick-up or no-show: 100% of booking total
No refund for late departure or early return

Last updated: 16 January 2012. All information is correct at time of print & subject to change without notice. For DriveAway Holidays' Terms & Conditions, click here