Street Address
Level 2, 157 Walker Street,
North Sydney NSW 2060 Australia |
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Mailing Address
PO Box 1321,
North Sydney NSW 2059 Australia
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| Reservations |
| Phone: |
0800 885 590 |
Fax:
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(02) 9929 4655 |
| Email: |
enquiries@driveaway.co.nz |
| Hours of operation (New Zealand time): |
Reservations: Monday to Friday 9am-9.30pm, Saturday 11am-4 pm,
Sunday 12pm-5pm, Australian National Public Holidays Closed.
Customer Service (car rental): 24 hours, 7 days per week. |
Christmas Period Hours of operation: |
Thursday 24 December: 11am - 7pm
Friday 25 & Saturday 26 December: Closed
Sunday 27 December: 12pm - 5pm
Monday 28 December: Closed
Tuesday 29, Wednesday 30 and Thursday 31 December: Normal office hours
Friday 1 January: Closed
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| Sales/Administration/Accounts |
| Phone: |
61 (2) 9900 9368 |
| Fax: |
61 (2) 9922 7944 |
| Forms of Payment: |
Credit Card, Direct Deposit, Money Direct - Code "DDDANZ",
Tias Tips - Code "DAHNZ", eNett. |
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| Customer Service |
| Email: |
custserv@driveaway.co.nz |
| Fax: |
61 (2) 9929 8152 |
Please Include:
Travelers name
Booking Reference
Nature of complaint
Copy of Credit Card statements / Receipts where applicable
Supporting documentation where applicable |
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| For DriveAway Excess Refund Cover claims, the following documents are required: Police report (where applicable), supplier accident report and proof of charge from the car rental supplier, ie. credit card statement or supplier invoice. |
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