Inclusions:
- Standard Rates:
- Vehicle Insurance
- Personal Kits
- Kitchen Kit
- General Equipment
- Apollo Welcome Pack
- Vehicle Consultation Fee
- Extra Driver Fees
- One Way Fee for rentals over 21 days
- Pre-Hire Cleaning Fees
- Complementary Road Atlas, Maps & Campground Guides; Apollo provides at collection
- 24 hour Roadside Assistance
- GST (10%)
- Unlimited Kilometres
- Inclusive Rates:
- All of the above plus...
- Excess Reduction Option 2 (VIP Cover)
- Administration Fees/Taxes (3%)
- One Way Fee for rentals less than 20 days, if applicable
- Hassel Free Check-In
- LP Gas Refill Fee
- Camping Chairs and Table (if required & prebooked)
- Baby/Booster Seat (if required & prebooked)
Personal Kit (summary of): Linen, Sleeping bags or doonas, bath and tea towels, pillows, pillow cases.
Kitchen Kit (summary of): Cooking equipment, Crockery and cutlery.
General Equipment: All general equipment such as pegs and clothes line, dustpan/brush, fire extinguisher, bucket/hose and broom.
Apollo Welcome Pack: Each vehicle is supplied with a complimentary Apollo Pack for the first night. The pack contains matches, mini shampoo and conditioner, dishwashing liquid, sponge, soap, salt and pepper, coffee, tea and sugar satchels.
Vehicle Consultation: At time of collection, Apollo will provide a complimentary vehicle consultation. This includes an explanation of all the interior and exterior features of the vehicle as well as driving tips.
Hassle Free Check-In: Apollo provides clients a Hassle Free and Fast Check-In. This service reduces the client's time at the branch, by simply returning their keys to the counter without any need to go through the check in procedure with an Apollo Employee. This service only applies where no vehicle damage has occurred while on hire.
Exclusions:
Administration Fees/Taxes: Standard rates - Mandatory charge, paid at time of collection. 3% of the total cost. This amount is levied to cover state government taxes, duties and associated costs, vehicle registration recovery and administration costs. Included in Inclusive rates.
Broome Fee: An additional charge of AUD750 + Tax applies to all rentals picking up or dropping off in Broome. This is in addition to the one way fee if applicable. Only the HiTop, 4wd Adventure Camper, Trailfinder Camper and Outback Camper are available to be rented to/from the Broome branch.
One Way Fees: Standard rates - 7-20 days: For collects or returns in Broome, Darwin, Alice Springs AUD350 + Tax per one way segment /rental. For all other locations AUD260 + Tax per one way segment /rental. 21+ days: no charge. One way rentals are subject to a minimum rental period, depending on the pick up & drop off locations. Included in Inclusive rates.
Conditions:
Calculation of Rates: Rates are based on seasonal calendar days.
Minimum Age: 21 years. No Young Drivers Surcharge is payable.
Maximum Age: 75 years.
Licence Requirement: All drivers must have held a current & full, valid licence for a minimum of 2 years. If the driver’s licence is not in the English language then an international driver’s licence is also required. An accredited English translation will be accepted in lieu of an international driving permit. The drivers licence must be current and be valid for the whole duration of the rental.
Minimum Rental: 7 days. Subject to change in peak periods i.e. Christmas. A 10 day minimum rental period applies between 15 Dec-05 Jan. During the Bathurst and Phillip Island Races a 10 day minimum rental period applies when vehicles are collected from Cairns, Brisbane, Sydney, Melbourne and Adelaide.
Collection Time: Pick up time is anytime during office hours.
Return Time: Return time is anytime during office hours.
Branch Hours:
- Adelaide, Brisbane, Cairns, Melbourne, Perth, Sydney: Open 7 days a week 8am-4.30pm.
- Alice Springs: Open 7 days a week 8am-4.30pm except 01 Dec-31 Mar where the branch is closed Sundays.
- Darwin: Open 7 days a week 8am-4.30pm except 01 Dec-31 Mar where the branch is closed Saturdays & Sundays.
- Broome: Open Monday to Friday 8am-5pm, Saturday, Sunday and Public Holidays 8am-1pm except 01 Nov-31 Mar where the branch is closed Sundays and Public Holidays.
- Hobart: Open 7 days a week 8am-4.30pm except 01 May-31 Aug where the branch is closed Saturdays & Sundays. All branches will be closed Christmas Day, New Years Day and Good Friday.
After Hours: Available on request for an additional charge.
Optional Extras:
Camp Chairs: Standard rates - AUD17 + Tax per chair /rental. Included in Inclusive rates if required & prebooked.
Camp Table: Standard rates - AUD24 + Tax /rental. Included in Inclusive rates if required & prebooked.
Baby Seats (6 months-3 years): Must be prebooked. Standard rates - AUD30 + Tax /rental. Included in Inclusive rates if required & prebooked. Baby seats cannot be fitted in the following vehicles: HiTop, Euro Tourer and Adventure Camper. Only 1 child is allowed to travel in the HiTop at one time. Note: A child travelling in the HiTop must be a minimum of 8 years old and must use the 3 point seatbelt when travelling.
Booster Seats (3-8 years): Must be prebooked. Standard rates - AUD30 + Tax /rental. Included in Inclusive rates if required & prebooked. Booster seats cannot be fitted in the following vehicles: HiTop, Euro Tourer and Adventure Camper.
GPS: AUD10 + Tax /day, max AUD100 + Tax /rental.
Heater/Fan: AUD15 + Tax /rental.
Toilet Chemicals: AUD2.50 + Tax each.
Satellite Phone: AUD20 + Tax /day + call charges.
First Aid Kits: A First Aid kit is supplied in every vehicle. If the seal is broken or the kit is not returned the kit becomes the property of the renter and an AUD50 + Tax fee is charged when the vehicle is returned.
L.P Gas Refill Service Fee: Standard rates - HiTop, Euro Tourer, Adventure Camper, Outback Camper, Trailfinder Camper: AUD25 + Tax /rental. Euro Camper, Euro Star, Euro Deluxe, Euro Slider: AUD35 + Tax /rental. Included in Inclusive rates. The gas bottle is supplied full and can be returned empty once the hire is complete.
Insurance/Excess Reduction:
Insurance Excess (Standard Liability): Standard rates - HiTop, Euro Tourer: AUD5,000 + Tax. All other vehicles: NZD7,500 + Tax. Inclusive rates - Standard Liability is Nil.
Excess/Liability Reduction Option 1: Standard rates - AUD27 + Tax /day, max AUD1,350 + Tax /rental, reduces the the Insurance Excess/Liability to AUD2,500 + Tax. Inclusive rates - N/A.
Excess/Liability Reduction Option 2 (VIP Cover): Standard rates - AUD44 + Tax /day, max AUD2,200 + Tax /rental, reduces the the Insurance Excess/Liability to Nil. Included in Inclusive rates.
4WD Additional Cover: 4WD vehicles only. AUD199 + Tax /rental. This option extends the cover available with Liability Reduction Option 2 or the Value Pack to include a NIL liability, cover for accidental damage to the overhead and underbody sections of the 4WD vehicle, unlimited tyre and windscreen cover, damage to the awning and towing and vehicle recovery costs from 4WD roads where permission from Apollo to travel on these roads has been granted. This cover can only be purchased in-conjunction with Liability Reduction Option 2 or the Inclusive (Value Pack) rates. This protection does not cover single vehicle rollover.
PAI: N/A
Additional Information:
Note: The upper bed of the HiTop has maximum weight occupancy of 50kgs and it is not recommended that any person above this weight use this bed. Maximum weight for the top bunk in the Endeavour Camper and Trailfinder Camper is 200kg.
Hobart Note: The Adventure 4wd Camper and Outback 4wd Camper cannot be rented to or from the Hobart branch.
Euro Slider Note: This vehicle is only available to/from Melbourne, Sydney and Cairns.
Transfers: Vehicles must be collected and returned to Apollo branches (not airports). Transfers to and from the Apollo depot are not included in the rental price. It is the renter’s responsibility to get to and from the branch.
Vehicle Age: Approx. 0-3 years. Vehicles cannot be requested by model, mileage or age, only by vehicle category.
Security Deposit: Cash - Not available. Credit Card - Required. Standard rates - deposit debited AUD7,500, AUD5,000, AUD2,500 or AUD250, depending on the vehicle type and what insurance cover the client has. Inclusive rates - deposit debited AUD250. Apollo accept Visa, MasterCard, American Express and Diners Club. Visa and MasterCard will incur an additional 2% surcharge on any transaction. American Express and Diners Club will incur an additional 4.5% surcharge on any transaction.
Animals in Vehicle: Service dogs are permitted to travel in our vehicles with prior permission from Apollo. No other animals are permitted in our vehicles.
Smoking in Vehicles: Smoking is not permitted in any of the vehicles.
Fuel: Client is advised to return the vehicle with a full tank of fuel, the same as collection.
Storage: Not available at the Apollo depots.
Cleaning Fee: Indoor cleaning charges will apply if the vehicle is not returned clean.
GST: GST is applied to those items paid at time of collection.
Frequently Asked Questions: Click here to find out more.
Amendment & Cancellation Policy: Click here for the Apollo Australia amendment and cancellation conditions.
Travel Restrictions:
- 2WD vehicles: Can only be driven on sealed/bitumen roads or well-maintained access roads less than 12 kilometres long to recognised campgrounds.
- 4WD vehicles: May be driven on unsealed roads on the sole condition that the roads driven on have been gazetted. Gazetted roads are roads that appear on official road maps and street directories. Can be driven to any island (including Tasmania, excluding Fraser Island and Moreston Island), as long as written permission is obtained from Apollo prior to travel. When travelling to these locations, it will be your full financial responsibility to pay any salvage, towing and/or recovery costs to the nearest Apollo branch (except where 4WD Camper Bonus Pack Cover has been purchased and applies). No replacement vehicle will be provided under any circumstances; refer to Apollo's Rental Agreement for full details.
- 4WD vehicles: Certain locations are considered unsafe to travel without taking some important precautions such as determining road and weather conditions, hence travelling to these areas can only be with four wheel drive vehicles and you must obtain the written permission of Apollo prior to travel. These Areas include, but are not limited to Any Islands, Tasmania, Simpson Desert, Cape York (North of Daintree River), Oodnadatta Track, Birdsville Track, Tanami Track, Gibb River Road, Kalumburu Road, Warburton Road, Strzelecki Track, Cape Leveque, Bungle Bungles, the Plenty Highway, Burke Development Road from Chillagoe to Normanton and Savannah Way from Normanton to Borroloola, Finke Road, Central Arnhem Road, Arnnhem Land in general and any other remote area.
- Vehicles cannot be driven on Fraser Island, Moreton Island, the Canning Stock Route, the Lost City in Litchfield Park, Gunbarrel Highway, the Old Telegraph Road section of the road to Cape York, Boggy Hole (Finke Gorge National Park), the Old South Road from Maryvale to Finkea and the last 2 kilometres of the Lennard River Gorge Road, at any time.
- Vehicles are not permitted to travel to Cape York between months of December to May. At all other times written permission is required.
- Apollo reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions, and the distance to nominated Destinations in relation to the length of the rental period.
- Travelling on Ferries: Permitted. Apollo recommends that a booking is made for a 7.3m vehicle on the ferry, irrespective as to the size of the motorhome reserved, to avoid complications due to possible upgrades.
Conditions: Valid for collection: 01 February 2012-31 March 2012. Details are correct at the time of print and subject to change without notice. Last updated: 07 May 2012.
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