Contact Us

Head Office and Reservations

 General Phone 0800 885 590
 General Email enquiries@driveawayres.co.nz
 Renault Email renault@driveawayres.co.nz
 Motorhome Email motorhome@driveawayres.co.nz

Hours Of Operation (NZDT)

Monday to Friday 09:30am - 7:30pm
Saturday & Sunday Closed
Out of Hours Support* 0800 885 590

Where To Find Us

Street Address Postal Address
Level 1, 157 Walker St PO Box 1321
North Sydney North Sydney
NSW 2060 Australia NSW 2060 Australia

Customer Service

For assistance with future or current bookings please contact our reservations team.

For assistance with past/completed rentals please email custserv@driveawayres.co.nz and include the travellers name, booking reference, comment or complaint and supporting receipts or documents where applicable.

For DriveAway Excess Refund Protection claims, please complete the reimbursement application form and provide the necessary additional documents.


Terms of Use - Toll Free Numbers
1. Some public telephones require deposit of a coin or prepaid phone card for use.
2. DriveAway is not responsible for charges connected with the use of this service. Including, but not limited to hotel phone charges, wireless telephone airtime, long distance charges or public telephone charges.
3. DriveAway can not be held responsible for travel interruptions as a result of international telecommunications problems. These problems might prohibit calls from reaching our office.
By using our toll-free number, you hereby agree to these terms.

*After Hours Contact
If you need to contact us outside of office hours you will be redirected to our 24/7 team in the United States.