DriveAway is thrilled to introduce our comprehensive Excess and breakdown Packages! We now offer three distinct packages to provide hassle-free, extra coverage for your worldwide car rental. These optional, prepaid packages are designed to suit a variety of car hire needs, ensuring you can drive with confidence and peace of mind.
Each of our packages is carefully crafted to include different levels of inclusions and benefits, all tailored to meet your specific requirements. Whether you're looking for basic protection or a more extensive range, we have an option that will fit your needs.
Please refer to the table below for a detailed comparison of the inclusions in our fully refundable packages.
| Refundable Breakdown Rate | Refundable Excess Rate | Refundable Excess & Breakdown Rate | |
|---|---|---|---|
| Liability Insurance | Yes | Yes | Yes |
| Fire Insurance | Yes | Yes | Yes |
| Collision Damage Waver (CDW) | Yes | Yes | Yes |
| Theft Protection (TP) | Yes | Yes | Yes |
| Includes Refundable Excess | No | Yes | Yes |
| Wheels, Glass, Roof and undercarriage damage coverage | No | Yes | Yes |
| Windscreen, Mirrors, External Lights and Lamps Coverage | No | Yes | Yes |
| Breakdown including towing costs | Yes | No | Yes |
| Refund of unused days due to breakdown or car damage | Yes | No | Yes |
| Damage to additional items (GPS/Child Seat etc.) | Yes | No | Yes |
To learn more about our individual excess & breakdown packages please follow the below links with further information on each of our package options.
|
Refundable Breakdown Rate |
Refundable Excess Rate |
Refundable Excess & Breakdown Rate |
Notify DriveAway of any incidents potentially leading to a refund under this Refundable Excess Rate by locating your reservation in Manage My Bookings and select the option "Contact our Customer Service Team", located at the bottom of the page. The submission must be made within 150 days from the end of your rental. Not doing so may void this agreement.
We will require your rental documentation listed under 'Refund Procedure' on the PDF below.
If any documents are missing, DriveAway will request them from the supplier. Providing complete information and documentation facilitates quicker processing. Requests for additional information or missing documents from suppliers have a minimum response time of 3 weeks.
For a complete list of inclusions, exclusions and product terms, view our Refundable Excess & Breakdown Rate PDF. DriveAway is not an insurer.
Last updated 18 November 2024. All information is correct at time of print & subject to change without notice.